Schedule Service
Amenities and features of this location:
- Same-day Maintenance Appointments
- State-of-the-art diagnostic equipment
- Complimentary Car Wash
- Customer Lounge Area with Refreshments & Restrooms
- Communicate via text, email, or phone with your Service Advisor
Schedule Service
Choose from our four full-service locations:
Schedule your vehicle service, auto repair or routine maintenance appointment for a time that works for you
For Services related to vehicle recalls, shuttle service, and Non-Subaru service, please call to book your appointment.
Customer Alert: Predatory Vehicle Service Contract Solicitations | Learn more
FAQs
Our online service scheduler makes it easy to manage your Subaru service appointment. From there, you may opt-in to communicate by text, email, or phone with your service advisor.
Upon arrival for a service appointment, simply pull your car up to one the service lanes and we'll take it from there!
To create an appointment, use our online scheduler or make your next appointment at the end of each service with our cashier
To modify or cancel an existing appointment, either use the online scheduler, click the link provided on your appointment confirmation, or call your Servco Subaru service center and we will happily walk you through any questions.
To see a list of recommended services for your vehicle, use our online scheduler., Just confirm your service center above, and click Schedule Service. From there,
1. Sign into your account using either your phone number, email or vehicle information (model, mileage, or vin) if you’re a new customer
2. Select your Subaru service, repair or submit other requests like recalls or diagnosis.
3. Select your appointment day and time
4. Choose your transportation - you can drop off the vehicle, wait for the vehicle, or request a shuttle service
5. Confirm your service appointment booking. Opt-in to receive appointment confirmation and reminders via SMS text, email or by phone call from your service advisor
6. Once your appointment is booked, a confirmation number will be sent out
*Be sure to bring your current license, vehicle registration, and service appointment confirmation.
Routine maintenance tasks like oil changes or tire rotations usually take around 30 minutes to an hour while more extensive services or repairs require additional time. The duration of Subaru service depends on the type of service being performed:
- Express Lube - basic maintenance service provided within 90 minutes of scheduled check-in (offered at Kauai and Maui Subaru service locations).
- Main Shop - for diagnosis, recalls, repairs, as well as intermediate and major maintenance service intervals.
- Drop Off reservations are checked in during morning hours and most will be completed by end of day, if not sooner. You will be updated with any results, delays, or requests for additional information.
- Waiter reservations are worked on while you wait and are limited to basic maintenance (there are limited “waiter” check-in’s per day).
- Note: Your selection may affect appointment availability. You will be given an estimated completion time when checking-in with your Service Consultant. Your service check-in time is for vehicle drop-off time and not specifically when a technician will start working on your vehicle.
*Opt-in to communicate by text, email or by phone with your service advisor. Update your communication preferences anytime. - See Our Subaru Services by visiting our Service Information page here.
As part of our complimentary DriveSure benefits, every routine maintenance service comes with 180-days of roadside assistance, rental car coverage, and road
hazard tire protection.
- To sign up for an account or view your personalized DriveSure benefits, use your phone to scan the QR code on your Krex benefits sheet, or the Maintenance Reminder Sticker (oil change reminder sticker placed on your windshield and benefit sheet).
- To automatically renew DriveSure® benefits, simply return to your service location for your next recommended maintenance service every 5K miles or 180 days.